Discover Why Clients Have Trusted Us for Over 15 Years
Black Wall: Answers to Your Key Questions
FAQ – Frequently Asked Questions
01 How can I be sure my money is safe?
We work under an official contract that clearly outlines project stages and payment terms. You pay in phases as the work progresses, rather than the full amount upfront. Additionally, we provide detailed cost reports and approve every major purchase with you, ensuring full transparency and budget control.
02 What if I don’t like the final result? Is there a guarantee?
Our contract includes a warranty clause—if anything doesn’t match the approved design project, we will correct it at our expense. We also offer design supervision, ensuring quality control at every stage. You can review our portfolio and client testimonials to see our expertise in action.
03 How do you ensure deadlines are met?
We create a detailed project timeline and coordinate with contractors in advance. With design supervision, we monitor progress, recommend trusted professionals, and promptly address any delays. While external factors (such as material delivery times) can be unpredictable, we actively manage challenges to keep your project on track.
04 How can I be sure your style and approach fit my needs?
Our process starts with a detailed brief and consultation to understand your vision, habits, and preferences. We don’t impose a single style—our goal is to create a space that perfectly reflects your lifestyle. You can also explore our portfolio to see our diverse design solutions.
05 How long does it take to develop a design project?
Timelines depend on project complexity, but on average, it takes 2 to 4 months to develop a design concept.
06 Why do your prices seem higher than others? Can I find a cheaper option?
Our pricing aligns with premium design studios that offer full-service solutions. However, we help optimize your budget through smart design decisions and expert material selection, ensuring high quality without unnecessary costs. The result is a well-executed, risk-free design that meets your expectations.
07 Do you work with projects outside Moscow and St. Petersburg?
Yes! We collaborate with clients across different cities and countries, offering both on-site and remote project management.
08 What services does Black Wall Studio offer?
We provide turnkey interior and architectural design services, including:
- ✔️ Site measurements
- ✔️ Style selection
- ✔️ 3D visualization
- ✔️ Furniture and material sourcing
- ✔️ Design supervision
- ✔️ And much more
09 What experience does your studio have?
With 15+ years in the industry, we have completed over 250 projects, including complex restorations of historic buildings.
10 Do you assist in selecting contractors for renovation?
Yes, we connect you with trusted contractors and suppliers, ensuring reliable execution.
11 Do you work with historic buildings?
Yes, we specialize in restoration and remodeling of old properties, handling all legal and architectural challenges.
12 Do you offer design supervision?
Absolutely. We oversee project implementation to ensure precise execution and timely completion.
13 What sets you apart from competitors?
We provide a highly personalized approach, exceptional execution quality, and expertise in complex projects, including historic renovations.
14 How can I be sure you won’t disappear before the project is completed?
We have been in business for 14+ years, with an extensive portfolio of completed projects in Russia and abroad. Our long-term relationships, reputation, and media features reflect our commitment to reliability and excellence.